Strike Outfitters Policies
Return & Refund Policy
Return and Refund Policy for Strike Outfitters LLC
1. Introduction: At Strike Outfitters LLC, we want you to be completely satisfied with your
purchase. However, as we specialize in custom printed products, we do not accept returns or
give refunds on custom printed items.
2. Non-Custom Printed Products: If you are not satisfied with a non-custom printed product, such
as a blank t-shirt, hat, or other apparel item that has not been altered in any way, you may
return it for a full refund within 14 days of receiving your order. The item must be in new and
unused condition with all original tags and packaging.
3. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us
within 14 days of receiving your order. We will work with you to resolve the issue and either
replace the item or issue a refund.
4. Custom Printed Products: Custom printed products are not eligible for return or refund unless
there is a defect in the product or an error in the printing caused by us. If you believe there is a
defect or error in your custom printed product, please contact us as soon as possible. We will
work with you to resolve the issue and either replace the item or issue a refund, if applicable.
5. Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying for your
own shipping costs for returning your item.
6. RMA Policy: For any qualified return or refund to be processed, you must first obtain a Return
Merchandise Authorization (RMA) number from us. To obtain an RMA number, please contact
us within 14 days of receiving your order and provide your order number, the item(s) you wish
to return, and the reason for the return.
7. RMA Procedures: Once you have obtained an RMA number, you must return the item(s) to us
within 14 days of receiving the RMA number. Items must be in new and unused condition with
all original tags and packaging. You will be responsible for paying for your own shipping costs for
returning your item.
8. Contact Us: If you have any questions or concerns about our return and refund policy, please
contact us at Info@strikeoutfitters.com
This policy is effective as of 1/1/23.
Note: As the custom printed products are not returnable and non-refundable it's important to be very
sure about your design, size, material and other details before placing the order. And also, to have a
clear communication with the company before placing the order to avoid any confusion or
disappointment. If you want to speak to someone in sales about an order please reach out to
Sales@strikeoutfitters.com
Shipping Policy
Shipping Policy for Strike Outfitters LLC
1. Shipping Areas: At this time, we only ship within the United States. We do not currently offer
international shipping but plan to add it at an undetermined time in the future.
2. Shipping Methods: We offer several shipping methods for our customers to choose from,
including standard, expedited, and overnight delivery. The shipping method you choose, and
your shipping address will determine the estimated delivery time. Not all methods will be
available for every product.
3. Shipping Costs: Shipping costs will vary depending on the shipping method you choose, the size
and weight of your order, and your shipping address. Shipping costs will be calculated at the
time of checkout and will be clearly displayed before you complete your order.
4. Processing Time: We process orders within 3-4 business days, quicker if we can! Your order will
be shipped as soon as it is processed. You will receive a confirmation email with a tracking
number once your order has been shipped.
5. Handling Fees: We do not charge any handling fees.
6. Shipping Delays: We will make every effort to ensure that your order is shipped on time, but we
cannot be held responsible for shipping delays caused by unforeseen circumstances such as
severe weather or natural disasters.
7. Damaged or Lost Packages: If your package is damaged or lost in transit, please contact us
immediately. We will work with the shipping carrier to resolve the issue. Shipping issues and
damage are ultimately the responsibility of the shipping carrier. But we will help you resolve the
issue!
8. Returns and Refunds: Our Return and Refund policy is separate and can be found on our
website.
9. Contact Us: If you have any questions or concerns about our shipping policy, please contact us
at info@strikeoutfitters.com
This policy is effective as of 1/1/2023.
Terms and Conditions
Terms and Conditions for Strike Outfitters LLC
1. Introduction: These terms and conditions (the "Terms") govern your use of our website and any services
provided by Strike Outfitters LLC (the "Company," "we," or "us"). By using our website or services, you
agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or
services.
2. Services: We provide custom printing services for a variety of products such as t-shirts, hats, and other
apparel items, as well as custom printing for promotional products, canvas, and vinyl products. We also
offer online design tools for customers to create their own designs as well as offering internal artwork
services. Our services may be used for personal or commercial use, all artwork created is the property of
Strike outfitters LLC until we have been properly compensated for the service rendered.
3. Ordering: To place an order, you must provide us with accurate and complete information, including your
name, email address, shipping address, and payment information. We reserve the right to reject any
order for any reason.
4. Pricing and Payment: All prices are in US dollars and are subject to change without notice. The prices
displayed on our website do not include shipping and handling or sales tax, if applicable. Payment must be
made in full before we begin production on your order. We accept payment by credit card, and other
methods as specified on our website.
5. Production and Shipping: Production times may vary depending on the product and the complexity of the
design. We will provide you with an estimated production and shipping time when you place your order.
We are not responsible for any delays in production or shipping caused by errors in the design provided
by the customer or by unforeseen circumstances such as severe weather or natural disasters, or stock
issues.
6. Returns and Refunds: We want you to be completely satisfied with your purchase. If you are not satisfied
with your order, please contact us within 14 days of receiving your order to arrange a return or exchange.
Custom printed products are not eligible for return or refund unless there is a defect in the product or an
error in the printing caused by us. Our full returns policy can be found on our website.
7. Content: All text, images, designs, logos and other content on our website or provided through our
services are protected by copyright, trademark, or other proprietary rights and laws. You may not use any
of this content for any commercial purpose without our express written consent.
8. Liability: Our liability to you is strictly limited to the price of the goods or services you have ordered from
us. We will not be liable to you for any indirect or consequential loss, damage, or expenses arising out of
any problem you notify to us under this contract, and we shall have no liability to pay any moneys to you
by way of compensation other than any refund we make under these conditions.
9. Governing Law: These Terms shall be governed and construed in accordance with the laws of the State of
Idaho, United States, without regard to its conflict of law provisions.
10. Contact Us: If you have any questions or concerns about these Terms, please contact us at
Info@strikeoutfitters.com
This policy is effective as of 1/1/23.
Privacy Policy
Strike Outfitters LLC ("we" or "us") is committed to protecting the privacy of our customers. This privacy
policy applies to all personal information collected by us, both online and offline, including through our
website and in our store.
1. Information Collection and Use We may collect personal information from you, such as your
name, address, phone number, email address, and payment information when you place an
order or create an account with us. We may also collect information about your browsing and
buying behavior on our website. We use this information to process your orders, provide
customer service, and improve your shopping experience.
2. Sharing of Information We may share your personal information with third-party service
providers, such as payment processors and shipping companies, to fulfill your orders and
provide customer service. We may also share your information with third parties for marketing
and advertising purposes, but only with your consent.
3. Data Retention We will retain your personal information for as long as necessary to fulfill the
purpose for which it was collected, or as required by law.
4. Security We take reasonable measures to protect your personal information from unauthorized
access, use, or disclosure. However, no method of transmitting or storing data is completely
secure, and we cannot guarantee the security of your personal information.
5. Cookies We use cookies and similar technologies to improve your browsing experience and
personalize our services. You can change your cookie settings at any time by adjusting the
settings on your browser.
6. Changes to this Policy We may update this privacy policy from time to time. We will notify you
of any changes by posting the new policy on our website.
7. Contact Us If you have any questions or concerns about our privacy policy, please contact us at
Info@strikeoutfitters.com
This policy is effective as of 1/1/2023.